Errors

Error code explanation

Errors consist of two parts: an error code and a message. Codes are universal, but messages can vary. Here is the error JSON payload:

{
  "code":-1121,
  "msg":"Invalid symbol."
}

10xx - General Server or Network issues

-1000 UNKNOWN

  • An unknown error occured while processing the request.

-1001 DISCONNECTED

  • Internal error; unable to process your request. Please try again.

-1002 UNAUTHORIZED

  • You are not authorized to execute this request. Request need API Key included in . We suggest that API Key be included in any request.

-1003 TOO_MANY_REQUESTS

  • Requests exceed the limit too frequently.

-1004 NO_THIS_COMPANY

  • You are not authorized to execute this request. User not exit Company

-1006 UNEXPECTED_RESP

  • An unexpected response was received from the message bus. Execution status unknown. OPEN API server find some exception in execute request .Please report to Customer service.

-1007 TIMEOUT

  • Timeout waiting for response from backend server. Send status unknown; execution status unknown.

-1014 UNKNOWN_ORDER_COMPOSITION

  • Unsupported order combination.

-1015 TOO_MANY_ORDERS

  • Too many new orders.

-1016 SERVICE_SHUTTING_DOWN

  • This service is no longer available.

-1017 ILLEGAL_CONTENT_TYPE

  • We recommend attaching Content-Type to all request headers and setting it to application/json

-1020 UNSUPPORTED_OPERATION

  • This operation is not supported.

-1021 INVALID_TIMESTAMP

  • Timestamp for this request is outside of the recvWindow.

  • Timestamp for this request was 1000ms ahead of the server's time.

  • Please check the difference between your local time and server time .

-1022 INVALID_SIGNATURE

  • Signature for this request is not valid.

-1023 UNTIMESTAMP

  • You are not authorized to execute this request, we recommend that you add X-CH-TS to all request headers

-1024 UNSIGNATURE

  • You are not authorized to execute this request, we recommend that you add X-CH-SIGN to the request header

11xx - Request issues

-1100 ILLEGAL_CHARS

  • Illegal characters found in a parameter.

-1101 TOO_MANY_PARAMETERS

  • Too many parameters sent for this endpoint.

-1102 MANDATORY_PARAM_EMPTY_OR_MALFORMED

  • A mandatory parameter was not sent, was empty/null, or malformed.

  • Mandatory parameter '%s' was not sent, was empty/null, or malformed.

  • Param '%s' or '%s' must be sent, but both were empty/null!

-1103 UNKNOWN_PARAM

  • An unknown parameter was sent.

  • each request requires at least one parameter. {Timestamp}.

-1104 UNREAD_PARAMETERS

  • Not all sent parameters were read.

  • Not all sent parameters were read; read '%s' parameter(s) but was sent '%s'.

-1105 PARAM_EMPTY

  • A parameter was empty.

  • Parameter '%s' was empty.

-1106 PARAM_NOT_REQUIRED

  • A parameter was sent when not required.

  • Parameter '%s' sent when not required.

-1111 BAD_PRECISION

  • Precision is over the maximum defined for this asset.

-1112 NO_DEPTH

  • No orders on book for symbol.

-1116 INVALID_ORDER_TYPE

  • Invalid orderType.

  • In the current version , ORDER_TYPE values is LIMIT or MARKET.

-1117 INVALID_SIDE

  • Invalid side.

  • ORDER_SIDE values is BUY or SELL

-1118 EMPTY_NEW_CL_ORD_ID

  • New client order ID was empty.

-1121 BAD_SYMBOL

  • Invalid symbol.

-1136 ORDER_VOLUME_TOO_SMALL

  • Order volume lower than the minimum.

-1138 ORDER_PRICE_WAVE_EXCEED

  • Order price exceeds permissible range.

-1139 ORDER_NOT_SUPPORT_MARKET

  • This trading pair does not support market trading

-1145 ORDER_NOT_SUPPORT_CANCELLATION

  • This order type does not support cancellation

-1147 PRICE_VOLUME_PRESION_ERROR

  • Order price or quantity exceeds the maximum limit

-2013 NO_SUCH_ORDER

  • Order does not exist.

-2015 REJECTED_CH_KEY

  • Invalid API-key, IP, or permissions for action.

-2016 EXCHANGE_LOCK

  • Transaction is frozen

-2017 BALANCE_NOT_ENOUGH

  • Insufficient balance

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